Shipping policy
Order Processing
- Orders are processed within 1-2 business days.
- Processing times may vary during peak periods or holidays.
Shipping Methods
We ship exclusively through trusted carriers such as UPS and USPS. Estimated delivery times are:
- Standard Shipping: 2-5 business days (after processing).
- Delivery times may vary based on your location and carrier availability.
Shipping Restrictions
Due to federal and state regulations, we are unable to ship to the following states:
- Alaska
- Colorado
- Idaho
- Iowa
- Montana
- Nevada
- North Dakota
- Oregon
- Rhode Island
- Utah
- Vermont
- Washington
If you place an order for delivery to one of these states, your order will be canceled, and you will be refunded in full.
Shipping Costs
- Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email to monitor its progress.
Damaged or Lost Packages
- If your package arrives damaged or is lost during transit, please contact us at Help@AstroGreenFlower.com with your order details.
- We will work with the carrier to resolve the issue promptly.
Age Verification
- You must be 21 years or older to purchase our products. By placing an order, you confirm that you meet this requirement.
Contact Us
For questions or assistance regarding shipping, please contact:
- Email: Help@AstroGreenFlower.com